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CUSTOMER SERVICE CENTER
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1. What are cryptocurrency miners?
Miners are high-performance computing devices designed specifically for mining cryptocurrencies. They are most often based on ASICs, optimized for specific algorithms, such as SHA-256 (Bitcoin) or Ethash (Ethereum).
2. What excavator models do you offer?
Our range includes both new and used ASIC miners from leading manufacturers such as Bitmain, WhatsMiner and Goldshell. We offer equipment to suit a variety of budgets and mining needs.
3. Do you help in choosing the right excavator?
Yes, our team of advisors will help you choose equipment that is perfectly suited to your budget, expectations and the type of cryptocurrency you plan to mine.
4. Do you offer service and technical support?
Of course! We provide:
• Two-year warranty on excavators.
• Diagnostics and repair of excavators.
• Assistance with configuration and optimization.
• Regular technical inspections of equipment.
5. Can I buy additional accessories from you?
Yes, we offer:
• Power supplies, cables and cases.
• Computing containers
• Cooling systems (air and liquid).
• Immersion bathtubs and installation accessories.
6. What are the warranty conditions for excavators?
New devices are covered by a manufacturer's warranty (usually 6 to 12 months) and a 24-month seller's warranty. In the case of used equipment, we offer our own start-up warranty (details depend on the specific model). The minimum warranty period for used devices is 3 months.
7. How quickly can I receive the excavator I ordered?
Delivery usually takes from 3 to 14 working days, depending on the availability of equipment in the warehouse. In the case of so-called Pre-Order orders, the time may be longer - we discuss the details individually.
8. Do you help with installation of excavators?
Yes, we offer remote support or the ability to arrange for hardware installation at your location.
9. Do you offer excavator training?
Yes, we organize online and stationary training courses, where we teach, among others:
• Excavator configuration.
• Optimizing settings.
• Monitoring production and efficiency.
10. What cryptocurrencies can I mine using your equipment?
Our miners support various algorithms, so you can mine cryptocurrencies such as Bitcoin, Litecoin, Dash, Ethereum Classic and many others.
11. Do you offer financing or leasing options?
Yes, we work with financial partners, so we can offer leasing and flexible installment plans for companies. However, it is important to remember that you must have creditworthiness.
12. How can I contact you regarding a purchase or support?
You can write to us at store@unlimitedminer.com , call us at +48 513 653 776 , or contact us via the form on our website.
Have any other questions? Contact us – we'll be happy to help!
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Antminer User Manual
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